Shipping policy

Last Updated: September 2026

At ZARNISH WATCHES, we aim to deliver your order safely, securely, and on time. Please review the following shipping information before placing your order.

1. Order Processing

All orders are carefully checked and packed before dispatch.

Orders are generally processed within 1–2 business days after confirmation.

During sales, promotions, holidays, or high-order periods, processing may take slightly longer.

2. Delivery Time

After dispatch, estimated delivery times are:

Major Cities: 2–5 business days
Other Areas: 3–7 business days
Remote Areas: 5–10 business days

Delivery times are estimates and may vary depending on the courier, location, weather, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

We may occasionally offer Free Shipping promotions on selected products or orders.

4. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations.

Customers placing a COD order must provide a valid phone number and accurate delivery address and agree to receive and pay for the package upon delivery.

5. Order Confirmation

After placing your order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication method.

We may contact you to verify your order before dispatch.

6. Tracking

Once your order has been dispatched, tracking information may be provided through the available courier service.

Customers can use the tracking details to monitor their shipment.

7. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address, including:

Full Name
Phone Number
House/Street Address
City
Area
Postal Code (if applicable)

ZARNISH WATCHES is not responsible for delays or additional charges caused by an incorrect or incomplete address.

8. Delayed or Lost Packages

While we work with reliable courier services, unexpected delays may occur.

If your package is significantly delayed or appears to be lost, please contact us so we can assist you and coordinate with the courier where applicable.

9. Damaged Package

If your package arrives visibly damaged, please take clear photos/videos of the package before opening it and contact us as soon as possible.

For damaged or incorrect products, please refer to our Return & Refund Policy.

10. Delivery Attempts

The courier may make multiple delivery attempts depending on its policies. Customers should remain available at the provided phone number and address to receive the order.

If an order is returned to us because the customer was unavailable, refused delivery, or provided an incorrect address, additional shipping charges may apply for re-delivery.